News
SPVM Warning – Fraud Involving Fake Bank Representatives and Fake Police Officers

SPVM Warning – Fraud Involving Fake Bank Representatives and Fake Police Officers

Published on June 11, 2026

The Service de police de la Ville de Montréal (SPVM) is warning the public about a fraud scheme that particularly targets seniors.

In this scam, fraudsters contact victims while pretending to be representatives of financial institutions, government agencies or the SPVM. They claim that suspicious activity has been detected on the victim’s bank account and ask them to place their bank cards and PINs in an envelope so that an “agent” can pick them up at their home.

The fraudster then uses this information to make withdrawals or carry out fraudulent transactions.

How can you protect yourself?

Hang up and contact your financial institution directly using the phone number found on the back of your card.
Be cautious of calls that create a sense of urgency or panic.
Do not rely solely on caller ID; fraudsters can spoof the number displayed.
Protect your personal, banking and password information.
No financial institution, government agency or police service will ever ask you to hand over your bank cards or PINs to a third party.

If you are the victim of fraud or encounter a suspicious situation

REPORT IT: You should never feel ashamed if you become a victim; fraudsters are highly skilled manipulators.

To report fraud or seek assistance:

In an emergency, call 9-1-1.
Contact the Canadian Anti-Fraud Centre at 1-888-495-8501 or visit antifraudcentre-centreantifraude.ca.
For support, contact the Elder Mistreatment Helpline at 514-489-2287.
To provide information anonymously and confidentially, contact Info Crime Montréal at 514-393-1133 or visit infocrimemontreal.ca.
For non-emergency matters, you may contact SPVM Station 1 at (514) 280-0101.