Claims

The Town’s Legal Services and Town Clerk’s Office manage all claims filed against the Town.

An individual who claims to have suffered damages for which the City is liable may file a claim in order to receive compensation for the damages incurred.

IMPORTANT: A notice given by phone or verbally does not constitute an adequate notice as per the Cities and Towns Act. A claim must be notified in writing to the Town Clerk, within fifteen (15) days of the event, failing which your claim may be rejected, and it should be sent by email at greffe@baie-durfe.qc.ca.

The notice must indicate the date and location of the incident, as well as provide details of the incident and the address of the claimant. You can fill out this form which can serve as a claim notice, making sure to submit it to the Town Clerk within 15 days.

It is suggested that the claimant notify his or her personal insurance company, if any, of any damage or injury suffered.

In order for the municipality to be required to indemnify the claimant, there must be a fault on the part of the Town, as well as a causal link between the fault and the damage or injuries suffered.

There are situations provided in the law that protect the Town from certain claims, such as accidents caused by snow or ice accumulation, except when the municipality is at fault or is negligent. In such cases, the Town may deny responsibility for these damages.

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